10 Ways to Improve Your WhatsApp Customer Support.
- 02 September, 2024
- 4 min read
The Complete WhatsApp Toolset.
Everything you need to turn customer conversations into a scalable growth engine.
01.Shared Team
Shared Team
Inbox.
- Multi-Agent Access
- Internal Notes
- Contact Management
- WhatsApp API
- Unlimited Agents
- Smart Routing
- Tags & Labels
- Customer Segments
02.
No-Code WhatsApp Flows.
- Visual Builder
- Interactive Menus
- Lead Capture
Built for Performance
AI Agents & Copilot.
- 24/7 Automated Support
- AI-Drafted Replies
- Instant Translations
Skyrocket Your
Conversion Rates.
"From chats to transactions"Showcase products, answer queries with AI, and enable instant checkouts directly in WhatsApp.
WhatsApp Commerce
Broadcast Campaigns
That Actually Convert.
"Stop relying on ignored emails"Reach thousands of customers instantly with rich-media messages and interactive buttons, driving a 95%+ open rate.
- Open Rates > 95%
- Engagement up to 10x higher
Messages Sent Daily
97.6
%0
K+50
+Connect Your Tech Stack
Chatlyn natively integrates with your favorite CRMs, payment gateways, and support tools like HubSpot, Shopify, WooCommerce, and Zapier.
Google Drive
Slack
Hubspot
Magento
Zoom
GitHub
Shopify
Gmail
WooCommerce
Google Ads
How to Launch Chatlyn.
5 Min
Setup time. No coding required.
- Step01
Connect WhatsApp API.
Link your business number in one click and get instant approval.
- Step02
Invite Your Team.
Add unlimited agents to your Shared Inbox with custom roles.
- Step03
Build & Automate.
Set up AI Copilot and drag-and-drop flows for 24/7 support.
- Step04
Launch Campaigns.
Send broadcasts to targeted segments and watch your ROI grow.
Need help migrating from WATI or AiSensy?
Talk to SalesSimple Pricing, Unmatched Value.
The most powerful alternative to AiSensy, WATI, Interakt, and Gallabox. Get enterprise-grade WhatsApp automation without the enterprise price tag.
- Free WhatsApp Business API setup + free Blue Tick application
- 1,000 free service messages every month
- Unlimited contacts and unlimited broadcast sending
- Shared team inbox, multi-agent live chat, and full template management
- No setup fee, no advance, no minimum contract on monthly billing
Prices do not include GST; 18% GST is added at checkout · Save up to 30% with longer terms
Basic
1 Owner + 2 Agents
₹1,499/mo
Get on WhatsApp properly. Everything a small team needs to run one WhatsApp number professionally: shared inbox, broadcasts and approved templates, on the official API.
What's included in Basic:
- Free WhatsApp API setup + free Blue Tick application
- Shared Team Inbox + Multi-Agent Live Chat
- Create & manage Meta-approved templates
- Unlimited contacts + unlimited broadcast sending
- 1 automation flow + 5 keyword auto-replies
- Live Chat Dashboard
- Up to 10 tags & 5 custom attributes
- 2 saved audience segments
- Away & business-hours messages
- Website chat widget + 1 QR code
- Click-to-WhatsApp lead capture
- Bulk contact import
- Delivery, read & reply analytics
- Google Sheets integration
- Send Template API + 1 webhook (message events)
- Messaging speed: 250/sec
- Default roles + 3 custom roles
- Up to 1 GB cloud storage
- 3 months conversation history
- Email support (48 hours)
Advance
1 Owner + 5 Agents
₹1,999/mo
Run campaigns, not just chats. For teams that market on WhatsApp: schedule campaigns, track every click, retarget engaged contacts, and route conversations automatically.
What's included in Advance:
- Everything in Basic
- Campaign Scheduler + Click Tracking
- Smart Retargeting + Audience Segregation
- Smart Agent Routing + Custom Rules
- Shopify/WooCommerce + Razorpay/PayU integrations
- User Access Control
- Automatic failed-message retry
- Template Message APIs + Project APIs
- Marketplace integrations
- Up to 100 tags & 20 custom attributes
- 20 saved audience segments
- 3 automation flows
- 25 keyword auto-replies
- Bulk export & reports
- Messaging speed: 500/sec
- Default roles + 5 custom roles
- Up to 5 GB cloud storage
- 12 months conversation history
- Email + chat support (24 hours)
Most Popular
Pro
1 Owner + 9 Agents (up to 200)
₹2,999/mo
Automate and scale. The full platform: train an AI agent on your own business, build unlimited flows, connect anything through APIs and webhooks, and get a dedicated account manager.
What's included in Pro:
- Everything in Advance
- AI Agent (2,000 AI replies/mo) + AI Brain trained on your docs
- Unlimited automation flows + unlimited keyword auto-replies
- REST API + 3 webhooks + Zapier/Pabbly/Make + CRM connectors
- Dedicated Account Manager + Priority Support (8 hrs)
- Chat simulator for flows
- Agent personality configuration
- Time delay + timeout in chatflow
- Multiple Meta-Ad chatflow triggers
- Template TTL
- Number masking
- Message duplicate contacts in CSV
- Downloadable reports
- Funnel & conversion analytics
- Agent performance & SLA reports
- Up to 200 agents
- 500 tags & 100 custom attributes
- Unlimited audience segments
- Messaging speed: 1,000/sec
- Unlimited custom roles & permissions
- Up to 20 GB cloud storage
- Unlimited conversation history
- Turbo onboarding (1:1 call)
Enterprise
Unlimited users
Custom
Built around your business. From ₹9,999/mo. For agencies, multi-brand groups and high-volume senders: multiple workspaces, unlimited AI, negotiated message rates and a contractual SLA.
What's included in Enterprise:
- Everything in Pro
- Unlimited team seats + multiple WhatsApp numbers
- Unlimited AI agents & AI Brains + custom AI volume
- Multiple workspaces + Single Sign-On
- Contractual 4-hour SLA + dedicated implementation team
- WhatsApp calling included
- Sentiment & intent auto-tagging
- Multilingual AI (Hindi + regional)
- Organisation management
- Custom roles & permissions
- Audit logs
- Custom analytics dashboards
- Unlimited tags, attributes & segments
- Unlimited automation flows & keyword auto-replies
- Messaging speed: 2,000+/sec
- Higher API rate limits + sandbox
- Unlimited webhooks
- Custom integrations built for you
- Custom flow & chatbot development
- Unlimited custom roles & permissions
- 100 GB+ cloud storage
- Negotiated message rates
- Quarterly strategy review
- Priority Meta escalation support
Basic
10% off1 Owner + 2 Agents
₹1,349.10/mo
₹4,047.30 billed quarterly
Get on WhatsApp properly. Everything a small team needs to run one WhatsApp number professionally: shared inbox, broadcasts and approved templates, on the official API.
What's included in Basic:
- Free WhatsApp API setup + free Blue Tick application
- Shared Team Inbox + Multi-Agent Live Chat
- Create & manage Meta-approved templates
- Unlimited contacts + unlimited broadcast sending
- 1 automation flow + 5 keyword auto-replies
- Live Chat Dashboard
- Up to 10 tags & 5 custom attributes
- 2 saved audience segments
- Away & business-hours messages
- Website chat widget + 1 QR code
- Click-to-WhatsApp lead capture
- Bulk contact import
- Delivery, read & reply analytics
- Google Sheets integration
- Send Template API + 1 webhook (message events)
- Messaging speed: 250/sec
- Default roles + 3 custom roles
- Up to 1 GB cloud storage
- 3 months conversation history
- Email support (48 hours)
Advance
10% off1 Owner + 5 Agents
₹1,799.10/mo
₹5,397.30 billed quarterly
Run campaigns, not just chats. For teams that market on WhatsApp: schedule campaigns, track every click, retarget engaged contacts, and route conversations automatically.
What's included in Advance:
- Everything in Basic
- Campaign Scheduler + Click Tracking
- Smart Retargeting + Audience Segregation
- Smart Agent Routing + Custom Rules
- Shopify/WooCommerce + Razorpay/PayU integrations
- User Access Control
- Automatic failed-message retry
- Template Message APIs + Project APIs
- Marketplace integrations
- Up to 100 tags & 20 custom attributes
- 20 saved audience segments
- 3 automation flows
- 25 keyword auto-replies
- Bulk export & reports
- Messaging speed: 500/sec
- Default roles + 5 custom roles
- Up to 5 GB cloud storage
- 12 months conversation history
- Email + chat support (24 hours)
Most Popular
Pro
10% off1 Owner + 9 Agents (up to 200)
₹2,699.10/mo
₹8,097.30 billed quarterly
Automate and scale. The full platform: train an AI agent on your own business, build unlimited flows, connect anything through APIs and webhooks, and get a dedicated account manager.
What's included in Pro:
- Everything in Advance
- AI Agent (2,000 AI replies/mo) + AI Brain trained on your docs
- Unlimited automation flows + unlimited keyword auto-replies
- REST API + 3 webhooks + Zapier/Pabbly/Make + CRM connectors
- Dedicated Account Manager + Priority Support (8 hrs)
- Chat simulator for flows
- Agent personality configuration
- Time delay + timeout in chatflow
- Multiple Meta-Ad chatflow triggers
- Template TTL
- Number masking
- Message duplicate contacts in CSV
- Downloadable reports
- Funnel & conversion analytics
- Agent performance & SLA reports
- Up to 200 agents
- 500 tags & 100 custom attributes
- Unlimited audience segments
- Messaging speed: 1,000/sec
- Unlimited custom roles & permissions
- Up to 20 GB cloud storage
- Unlimited conversation history
- Turbo onboarding (1:1 call)
Enterprise
Unlimited users
Custom
Built around your business. From ₹9,999/mo. For agencies, multi-brand groups and high-volume senders: multiple workspaces, unlimited AI, negotiated message rates and a contractual SLA.
What's included in Enterprise:
- Everything in Pro
- Unlimited team seats + multiple WhatsApp numbers
- Unlimited AI agents & AI Brains + custom AI volume
- Multiple workspaces + Single Sign-On
- Contractual 4-hour SLA + dedicated implementation team
- WhatsApp calling included
- Sentiment & intent auto-tagging
- Multilingual AI (Hindi + regional)
- Organisation management
- Custom roles & permissions
- Audit logs
- Custom analytics dashboards
- Unlimited tags, attributes & segments
- Unlimited automation flows & keyword auto-replies
- Messaging speed: 2,000+/sec
- Higher API rate limits + sandbox
- Unlimited webhooks
- Custom integrations built for you
- Custom flow & chatbot development
- Unlimited custom roles & permissions
- 100 GB+ cloud storage
- Negotiated message rates
- Quarterly strategy review
- Priority Meta escalation support
Basic
20% off1 Owner + 2 Agents
₹1,199.20/mo
₹7,195.20 billed every 6 months
Get on WhatsApp properly. Everything a small team needs to run one WhatsApp number professionally: shared inbox, broadcasts and approved templates, on the official API.
What's included in Basic:
- Free WhatsApp API setup + free Blue Tick application
- Shared Team Inbox + Multi-Agent Live Chat
- Create & manage Meta-approved templates
- Unlimited contacts + unlimited broadcast sending
- 1 automation flow + 5 keyword auto-replies
- Live Chat Dashboard
- Up to 10 tags & 5 custom attributes
- 2 saved audience segments
- Away & business-hours messages
- Website chat widget + 1 QR code
- Click-to-WhatsApp lead capture
- Bulk contact import
- Delivery, read & reply analytics
- Google Sheets integration
- Send Template API + 1 webhook (message events)
- Messaging speed: 250/sec
- Default roles + 3 custom roles
- Up to 1 GB cloud storage
- 3 months conversation history
- Email support (48 hours)
Advance
20% off1 Owner + 5 Agents
₹1,599.20/mo
₹9,595.20 billed every 6 months
Run campaigns, not just chats. For teams that market on WhatsApp: schedule campaigns, track every click, retarget engaged contacts, and route conversations automatically.
What's included in Advance:
- Everything in Basic
- Campaign Scheduler + Click Tracking
- Smart Retargeting + Audience Segregation
- Smart Agent Routing + Custom Rules
- Shopify/WooCommerce + Razorpay/PayU integrations
- User Access Control
- Automatic failed-message retry
- Template Message APIs + Project APIs
- Marketplace integrations
- Up to 100 tags & 20 custom attributes
- 20 saved audience segments
- 3 automation flows
- 25 keyword auto-replies
- Bulk export & reports
- Messaging speed: 500/sec
- Default roles + 5 custom roles
- Up to 5 GB cloud storage
- 12 months conversation history
- Email + chat support (24 hours)
Most Popular
Pro
20% off1 Owner + 9 Agents (up to 200)
₹2,399.20/mo
₹14,395.20 billed every 6 months
Automate and scale. The full platform: train an AI agent on your own business, build unlimited flows, connect anything through APIs and webhooks, and get a dedicated account manager.
What's included in Pro:
- Everything in Advance
- AI Agent (2,000 AI replies/mo) + AI Brain trained on your docs
- Unlimited automation flows + unlimited keyword auto-replies
- REST API + 3 webhooks + Zapier/Pabbly/Make + CRM connectors
- Dedicated Account Manager + Priority Support (8 hrs)
- Chat simulator for flows
- Agent personality configuration
- Time delay + timeout in chatflow
- Multiple Meta-Ad chatflow triggers
- Template TTL
- Number masking
- Message duplicate contacts in CSV
- Downloadable reports
- Funnel & conversion analytics
- Agent performance & SLA reports
- Up to 200 agents
- 500 tags & 100 custom attributes
- Unlimited audience segments
- Messaging speed: 1,000/sec
- Unlimited custom roles & permissions
- Up to 20 GB cloud storage
- Unlimited conversation history
- Turbo onboarding (1:1 call)
Enterprise
Unlimited users
Custom
Built around your business. From ₹9,999/mo. For agencies, multi-brand groups and high-volume senders: multiple workspaces, unlimited AI, negotiated message rates and a contractual SLA.
What's included in Enterprise:
- Everything in Pro
- Unlimited team seats + multiple WhatsApp numbers
- Unlimited AI agents & AI Brains + custom AI volume
- Multiple workspaces + Single Sign-On
- Contractual 4-hour SLA + dedicated implementation team
- WhatsApp calling included
- Sentiment & intent auto-tagging
- Multilingual AI (Hindi + regional)
- Organisation management
- Custom roles & permissions
- Audit logs
- Custom analytics dashboards
- Unlimited tags, attributes & segments
- Unlimited automation flows & keyword auto-replies
- Messaging speed: 2,000+/sec
- Higher API rate limits + sandbox
- Unlimited webhooks
- Custom integrations built for you
- Custom flow & chatbot development
- Unlimited custom roles & permissions
- 100 GB+ cloud storage
- Negotiated message rates
- Quarterly strategy review
- Priority Meta escalation support
Basic
30% off1 Owner + 2 Agents
₹1,049.30/mo
₹12,591.60 billed annually
Get on WhatsApp properly. Everything a small team needs to run one WhatsApp number professionally: shared inbox, broadcasts and approved templates, on the official API.
What's included in Basic:
- Free WhatsApp API setup + free Blue Tick application
- Shared Team Inbox + Multi-Agent Live Chat
- Create & manage Meta-approved templates
- Unlimited contacts + unlimited broadcast sending
- 1 automation flow + 5 keyword auto-replies
- Live Chat Dashboard
- Up to 10 tags & 5 custom attributes
- 2 saved audience segments
- Away & business-hours messages
- Website chat widget + 1 QR code
- Click-to-WhatsApp lead capture
- Bulk contact import
- Delivery, read & reply analytics
- Google Sheets integration
- Send Template API + 1 webhook (message events)
- Messaging speed: 250/sec
- Default roles + 3 custom roles
- Up to 1 GB cloud storage
- 3 months conversation history
- Email support (48 hours)
Advance
30% off1 Owner + 5 Agents
₹1,399.30/mo
₹16,791.60 billed annually
Run campaigns, not just chats. For teams that market on WhatsApp: schedule campaigns, track every click, retarget engaged contacts, and route conversations automatically.
What's included in Advance:
- Everything in Basic
- Campaign Scheduler + Click Tracking
- Smart Retargeting + Audience Segregation
- Smart Agent Routing + Custom Rules
- Shopify/WooCommerce + Razorpay/PayU integrations
- User Access Control
- Automatic failed-message retry
- Template Message APIs + Project APIs
- Marketplace integrations
- Up to 100 tags & 20 custom attributes
- 20 saved audience segments
- 3 automation flows
- 25 keyword auto-replies
- Bulk export & reports
- Messaging speed: 500/sec
- Default roles + 5 custom roles
- Up to 5 GB cloud storage
- 12 months conversation history
- Email + chat support (24 hours)
Most Popular
Pro
30% off1 Owner + 9 Agents (up to 200)
₹2,099.30/mo
₹25,191.60 billed annually
Automate and scale. The full platform: train an AI agent on your own business, build unlimited flows, connect anything through APIs and webhooks, and get a dedicated account manager.
What's included in Pro:
- Everything in Advance
- AI Agent (2,000 AI replies/mo) + AI Brain trained on your docs
- Unlimited automation flows + unlimited keyword auto-replies
- REST API + 3 webhooks + Zapier/Pabbly/Make + CRM connectors
- Dedicated Account Manager + Priority Support (8 hrs)
- Chat simulator for flows
- Agent personality configuration
- Time delay + timeout in chatflow
- Multiple Meta-Ad chatflow triggers
- Template TTL
- Number masking
- Message duplicate contacts in CSV
- Downloadable reports
- Funnel & conversion analytics
- Agent performance & SLA reports
- Up to 200 agents
- 500 tags & 100 custom attributes
- Unlimited audience segments
- Messaging speed: 1,000/sec
- Unlimited custom roles & permissions
- Up to 20 GB cloud storage
- Unlimited conversation history
- Turbo onboarding (1:1 call)
Enterprise
Unlimited users
Custom
Built around your business. From ₹9,999/mo. For agencies, multi-brand groups and high-volume senders: multiple workspaces, unlimited AI, negotiated message rates and a contractual SLA.
What's included in Enterprise:
- Everything in Pro
- Unlimited team seats + multiple WhatsApp numbers
- Unlimited AI agents & AI Brains + custom AI volume
- Multiple workspaces + Single Sign-On
- Contractual 4-hour SLA + dedicated implementation team
- WhatsApp calling included
- Sentiment & intent auto-tagging
- Multilingual AI (Hindi + regional)
- Organisation management
- Custom roles & permissions
- Audit logs
- Custom analytics dashboards
- Unlimited tags, attributes & segments
- Unlimited automation flows & keyword auto-replies
- Messaging speed: 2,000+/sec
- Higher API rate limits + sandbox
- Unlimited webhooks
- Custom integrations built for you
- Custom flow & chatbot development
- Unlimited custom roles & permissions
- 100 GB+ cloud storage
- Negotiated message rates
- Quarterly strategy review
- Priority Meta escalation support
Grow a plan without changing it.
Add-ons are billed with your subscription and can be cancelled at any time. Prices do not include GST; 18% GST is added at checkout.
| Add-on | Price | Available on |
|---|---|---|
| Additional team seat | ₹299 / ₹249 / ₹199 per seat per month | Basic / Advance / Pro |
| WhatsApp calling (voice calls in the inbox) | ₹999 / ₹999 / ₹799 per month | Basic / Advance / Pro (included on Enterprise) |
| Additional automation flow | ₹499 per flow per month | Advance |
| AI reply pack (2,000 replies) | ₹999 one-time top-up | Pro & Enterprise |
| Additional AI Brain | ₹1,499 per month | Pro & Enterprise |
| Extra cloud storage (10 GB) | ₹299 per month | All plans |
| Additional WhatsApp number | ₹499 per month | Advance & Pro |
| Throughput boost (2,000 messages/sec) | ₹1,499 per month | Pro |
| Managed Blue Tick application | ₹2,999 one-time | Basic & Advance (free on Pro) |
| Dedicated onboarding & migration | ₹4,999 one-time | Basic & Advance (free on Pro) |
| Custom flow / chatbot development | From ₹7,500, quoted | All plans |
| Custom integration development | From ₹15,000, quoted | Pro & Enterprise |
| Meta ad campaign management | ₹15,000 per month + ad spend | All plans |
Services: beyond the platform, our team can build your chatflows, write your broadcast campaigns, and run your click-to-WhatsApp ads end to end. Quoted separately, available on every plan.
FAQ’s
Everything you need to know about getting started with Chatlyn.
Yes, Chatlyn connects directly to the official WhatsApp Business API. We help you get approved in minutes. You'll need:
- A verified Facebook Business Manager
- A phone number not currently registered with the regular WhatsApp app
Yes! Unlike the standard WhatsApp Business app which limits you to 4 devices, Chatlyn allows you to add unlimited agents. You can assign conversations, use internal notes, and manage roles and permissions from a single Shared Inbox.
Absolutely. Our dedicated onboarding team will help you migrate your contacts, templates, and flows with zero downtime. We have specialized migration tools for all major platforms including WATI, AiSensy, Interakt, and Gallabox.
Not at all. Chatlyn features a visual, drag-and-drop Flow Builder. You can create complex chatbots, routing rules, and auto-replies in minutes without writing a single line of code. Plus, our AI Copilot can help generate flows based on your prompts.
Chatlyn itself doesn't limit your broadcasts. However, Meta imposes tier-based limits starting at 1,000 messages per 24 hours. As you send high-quality messages, your tier is automatically upgraded to 10K, 100K, and eventually unlimited messages.
Yes, with the WhatsApp calling add-on (₹999/month on Basic and Advance, ₹799/month on Pro, included on Enterprise). Your team answers and places voice calls right from the Chatlyn inbox, no phone needed. Calls customers make to you are free; calls you place are charged per minute from your credits.
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