Broadcasts

Send a template to many customers at once.

Send a broadcast

  1. Open Broadcast and create a campaign, then pick an approved template.
  2. Choose your audience: selected contacts, all subscribed contacts, tags or an uploaded CSV or Excel file with a phone column.
  3. Match each template variable to a contact field, an attribute, a file column or a fixed value.
  4. Review the exact recipient count and credit cost. Opted-out contacts and duplicates are removed.
  5. Send now, or schedule it for later.

While it's sending

You can follow progress live, and pause, resume or cancel the campaign. If credits run out during sending, the campaign pauses and nothing is marked as failed. Add credits and click Resume to continue.

Reports

Each campaign has a report with delivery, read and reply numbers, plus per-person link clicks when you use click tracking.

Your credits must cover every recipient before a broadcast can start. Credits needed by other scheduled broadcasts are kept aside, so two campaigns can't count on the same credits.