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Report a problem and follow your ticket.

  1. In your dashboard, click the round Help Centre button at the bottom right.
  2. Describe what went wrong. Attach a JPG or PNG screenshot under 5 MB, or paste one in.
  3. Click Submit. You get a ticket number.

Open My tickets in the same window to see the status. We'll email you when your ticket is solved. If your issue isn't technical, our team will contact you to sort it out.